FAQs
đźšš Order Processing & Shipping
At Vegohealthy, every order is handled with care, accuracy, and attention to detail. Here’s everything you need to know about how we process and deliver your purchase:
đź•’ Processing Time
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All orders require 3–5 business days to be prepared before shipping.
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Each item is inspected and securely packaged to ensure it arrives in perfect condition.
🌍 Shipping Estimates
United States
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Shipped via USPS or FedEx
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Estimated delivery: 15–20 business days after dispatch
International
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Delivery takes 15–30 business days, depending on your region and customs processing
⚠️ Please note: Delays can occur due to customs, weather, seasonal demand, or unforeseen global events. We appreciate your patience.
🔍 Tracking Your Order
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Once shipped, you’ll receive an email with your tracking number.
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You can also check updates anytime on our [Track Your Order] page.
❌ Cancellations & Address Updates
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Requests must be sent to vegohealthy@gmail.com within 24 hours of placing your order.
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Use the subject line:
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“CANCEL MY ORDER” for cancellations
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“ADDRESS CHANGE” for updates
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Once an order is shipped, we cannot modify or cancel it.
🚪 Delivery Attempts
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Carriers typically attempt delivery two times.
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If unsuccessful, the package may return to us. Re-delivery may require additional shipping charges.
đź’Ą Damaged or Defective Items
If your item arrives damaged, we’ll make it right. Please email vegohealthy@gmail.com with:
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Your order number
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A clear photo of the damaged item
We’ll ship a free replacement promptly.
🤝 Need Assistance?
Our support team is here to help — anytime.
đź“§ Email us at vegohealthy@gmail.com (average response time: within 24 hours).